We dispatch from Ballarat Monday to Thursday. If your order is in by 12pm Monday to Friday, it will usually be dispatched the same day. After 12pm orders may be held over the the next dispatch day.
We use Startrack to deliver most of our orders, and therefore cannot accept PO Box addresses. Please provide a home or work address and if possible let us know if it is safe to leave the order if you are not home at the time of delivery.
Deliveries to Victoria, Adelaide, Canberra and Sydney are usually next day. Brisbane, regional NSW and regional SA are usually delivered in two days and other areas will be 3 to 5 days except northern WA and Northern Territory which can take up to two weeks depending on timings of freight services to these regions.
Shipping is free for orders above $50. For orders less than $50, shipping is charged at $9.90 ($20 for Northern Territory, $15 Western Australia).
If you have any further questions please contact us on 03 5335 6800.